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Senior Officer: Social Challenges

Senior Officer: Social Challenges

  • London salary:
    £41,242
  • Pay Frequency:
    Annual Salary
  • Location:
    National Mind Hybrid (Stratford - London)
  • Directorate:
    Income Generation
  • Contract Type:
    Fixed term full time
  • Closing Date:
    29 July 2026
About the team

We have big goals over the next few years.

We're going to be fighting for mental health in a way we never have before.

Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.

Team information

Will you join us?

We're recruiting a Senior Social Challenges Officer to join Mind's Digital and Experiential Team. The team drives fundraising through a number of products, such as Social Challenges, Stream for Mind and our new Mind Walk and forms part of a wider Mass Engagament Team which is responsible for raising more than £23million. This role leads on Social Challenges with responsibility for developing a diverse and successful portfolio, recruiting thousands of fundraisers and supporting them to exceed their fundraising goals.

Join us and join Mind's fight for timely access to great quality care for all.

 

Key duties and responsibilities

The Senior Social Challenges Officer leads the growth, delivery and optimisation of Mind's Social Challenges,Weddings and Birthdays Fundraising portfolio. This includes:

  • Overseeing the end-to-end project management of Social Challenges, from setting targets and KPIs to briefing suppliers, monitoring delivery, and evaluating performance.
  • Management of two Fundraising Officers, creating a high performing and supportive team environment through effective coaching, feedback and development planning.
  • Identifying future opportunities through sector insights and trends .
  • Strengthening existing products with a focus on agility and pace.
  • Contributing to annual and multiyear budgeting, leading monthly forecasting and using performance insights to guide decision making.
  • Acting as the senior point of contact for key sector partners, platforms, and agencies.
  • Managing high value relationships and coordinating internal contributors such as Brand, Comms and Data to ensure successful campaign delivery.
  • Leading on insight led acquisition campaigns, optimising conversion journeys, and improving lifetime valuethrough enhanced supporter experienc
Mind's equity statement

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please refer to the Role Profile while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.

We reserve the right to close this vacancy early if we receive a high volume of applications that meet the essential criteria. To avoid disappointment, we encourage candidates to submit their application at the earliest opportunity.

 
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Location
National Mind Hybrid (Stratford - London)
2 Redman Place, Stratford, London, England, E20 1JQ
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Benefits

Flexible working
Wellbeing
Holiday and leave
Family friendly
Training and development
Financial security
About working for Mind
Find out more about working for us, including our benefits
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